Customer Service

Shipping & Delivery

*happy LA offers FREE GROUND SHIPPING on all orders $100 and more.

All orders are shipped by UPS on business days, excluding holidays. Most in-stock items are shipped within 1 business day of order placement. However, some orders may take up to 2 days to process, in addition to the shipping days below.

UPS ground: 5-6 business days -- $10
UPS 2nd day delivery: 2 business days -- $25
UPS overnight delivery: 1 business day – $45
(These shipping charges may vary slightly if merchandise weight exceeds normal rates.)
For overnight delivery, orders must be received by 12:00 pm PT to guarantee next day delivery. 
All orders received on Friday will not be processed until Monday.

Privacy & Security

Our goal is to provide a happy shopping experience, whether you’re shopping in our manhattan beach boutique, or online. Should you need assistance at any time, please call us at 310-374-0405: we’re happy to offer our advice.

Many of our items sell out quickly, so if you order an item, and it’s sold-out, we will make every attempt to notify you immediately. We will contact you if the item becomes available again. You are never charged for anything until it ships to you.

Returns & Exchanges

Returns or exchanges on FULL PRICED merchandise are accepted by mail or at our dawn baker retail store.

Returns may be made within 14 days of receipt of merchandise for a full refund. Returns received after 14 days will not be accepted.

All jewelry, accessories, intimates, and bathing suits are NOT RETURNABLE.

All sale purchases are FINAL SALE. Please shop carefully! Returns on any sale merchandise will not be accepted. Returned or exchanged merchandise must be unworn, unwashed, unaltered, with all tags attached in original condition.

Shipping and handling is not refundable unless the item received is damaged.

If you wish to return merchandise, please send us a courtesy email at customerservice@dawn-baker.com. You will need to contact us to provide a credit card # for your refund, as we do not keep them on file for security purposes.
Address the package to:

happy LA
542 1/2 Palisades Drive
Pacific Palisades, CA 90272

 

For further inquires, contact info@happy-la.com or 310-459-5511.

We have the right to deny a credit if the merchandise does not meet our return policy requirements.